Privacy Policy

Ribba Privacy Policy

Effective Date: 1st July 2026

Introduction

Ribba respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you use our Services.

By using Ribba, you consent to the practices described in this Privacy Policy.

 

Information We Collect

We may collect:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Date of birth
  • Government-issued identification
  • Profile information
  • Business information

Financial Information

  • Account information
  • Transaction history
  • Beneficiary details
  • Payment information
  • Business sales records
  • Expense records
  • Inventory records

Technical Information

  • Device identifiers
  • IP address
  • Browser information
  • Operating system
  • Session logs
  • Authentication logs

Conversation Data

We collect conversations between you and Ribba in order to:

  • Execute requested services
  • Improve AI performance
  • Detect fraud
  • Provide customer support
  • Maintain audit records
  • Meet regulatory obligations

 

How We Use Information

We use your information to:

  • Provide financial services
  • Verify your identity
  • Process transactions
  • Detect fraud
  • Improve platform performance
  • Generate business insights
  • Provide customer support
  • Comply with legal obligations
  • Maintain security
  • Personalize your experience

 

Information Sharing

We may share information with:

  • Licensed financial institutions
  • Payment processors
  • Identity verification providers
  • Regulatory authorities where legally required
  • Fraud prevention partners
  • Cloud infrastructure providers
  • Professional advisers
  • Service providers acting on our behalf

We do not sell your personal information.

                                   

Data Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit where supported, access controls, authentication mechanisms, audit logging, and continuous security monitoring.

 

Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce our agreements
  • Prevent fraud

Retention periods vary depending on the type of information and applicable legal requirements.

Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of certain information
  • Restrict or object to processing
  • Request a copy of your data where applicable
  • Withdraw consent where processing is based on consent

Requests may be subject to legal or regulatory limitations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Remember preferences
  • Improve functionality
  • Analyze website usage
  • Enhance security
  • Measure performance

You can manage cookie preferences through your browser settings, although disabling cookies may affect certain features.

Children’s Privacy

Ribba is not intended for children under the age required by applicable law to independently use our Services. We do not knowingly collect personal information from children without appropriate authorization where required.

International Data Transfers

Where permitted by law, your information may be processed in countries other than your own. We take appropriate measures to protect personal information transferred across borders.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or other appropriate channels. Continued use of the Services after updates take effect constitutes acceptance of the revised Policy.

Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:

Ribba Privacy Team

Email: support@ribba.site

 

Your Gateway to Connected Banking

Ribba empowers customers with 24/7 access to banking services, transactions, support, and financial insights through intelligent AI conversations.

Trusted. Secure. Instant.

Ribba is a product of
Crown Works Ltd.

Contact

Suite 303, Fabuzillo Building
6th Avenue Gwarimpa, Abuja

Email: support@ribba.site

© 2026 Ribba by Crown Works